Terms and Conditions

Moshnas is pleased to accept orders subject to the Terms and Conditions of sale as stated below. Your use of the Moshnas website (www.moshnas.com) and purchase of the products (or services) on it means that you agree to these terms and conditions (“terms”). No variation of these Conditions shall be binding unless agreed by letter signed by an Authorised Representative of Moshnas. Please read the terms carefully before placing your order. We would advise you to retain a copy of them for your future reference.

Product Price

We always try to make sure that the prices on Moshnas.com are accurate but occasionally errors or price changes may occur.

We reserve the right at any time to revise prices to account for any increases in costs including the increase or imposition of any duty, tax, levy or exchange rate variation. We will take all reasonable steps to notify you of any relevant revision of prices before processing your order

Cancellation of Orders

Orders can be cancelled at no cost to you, if the item has not been shipped. Please call or e-mail us, as soon as possible, if you decide to cancel an order, so that we can cancel shipment. Your credit card will be immediately credited, when a cancelled item has not been shipped.

If the item has been shipped, you will be responsible for paying the shipping costs for returning the merchandise to us. When returning a cancelled order, you must ship via a courier that provides tracking, and provide us with the tracking number. If the item is lost or destroyed in transit, you will be charged for the item. Therefore it is recommended that you purchase insurance from the courier, so you can be reimbursed for an item if it is lost or destroyed in transit.

For items cancelled after they are shipped, your account will not be credited, until we receive the returned item. Cancelled orders, that have been shipped, must be returned unopened.

Availability of Website

We try and offer you the best service we can. But we cannot promise that all our products and services will meet your requirements and we cannot guarantee that the Moshnas website will be fault free. If you find a fault, please let us know by contacting info@moshnas.com. There will be some times when your access to the HQ Sites is restricted to allow for repairs, maintenance or improvements.


We aim to deal with any complaints in a fair, confidential, swift and effective way. They should be directed via the secure 'e-mail us' link found at the bottom of each page and include full contact details in addition to your e-mail address together with order number where appropriate.

Liabilities and Responsibilities

Moshnas total liability in contract, (including negligence or breach of statutory duty), misrepresentation, and restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.

Nothing in these conditions excludes or limits the liability of Moshnas for death or personal injury caused by the Moshnas negligence or fraudulent misrepresentation.

The limitation on any exclusion from liability contained in these Conditions shall be subject to the provisions of section 2(1) of the Unfair Contract Terms Act 1977.

Moshnas will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.

Interpretation and Jurisdiction

These terms and conditions only cover the Moshnas web site. Any other websites which you link to from this website are governed by their own terms and conditions. We accept no responsibility or liability for web sites that are not under our control. We are required by law to inform you that sales can only be concluded in English. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and each party agrees irrevocably to submit to the exclusive jurisdiction of the courts of England and Wales.

Statutory Rights

All statements, guarantees or warranties in these terms of trading are additional to and do not affect your statutory rights. These terms and conditions are subject to change at any time without prior notice to you.
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